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What
does it mean to be “Online”? |
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If a business is described as
being online, this usually means that it either: |
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- has an internet
connection
- has a website of its own, or
- uses e-mail to communicate with customers and suppliers. |
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If you are not already
online, we recommend/request your first step should be to get
connected to the Internet. Read through these FAQs to find out
more. |
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What
is meant by “Online Tendering”? |
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You can now download
documents and bid for tenders online from the convenience of
your desktop. All you need to do is log on to our website http://www.slt.lk
and follow links to the Online Tendering application. The Online
Tendering process is very fast and secure and you can save valuable
business time and material. |
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Is it
compulsory to submit my tender through the Internet? |
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If SLT indicates
in the tender notice that all tenders and bids should be submitted
through the Internet then yes, you MUST submit tenders online.
In the case of system failure, we will accommodate paper copies
of your tender, which have to be either dropped in the Tender
Box at the SLT Procurement Division or delivered to the SLT
Procurement Division before the indicated time. |
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What
if I have some problem/queries regarding your website? |
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If you are having
trouble downloading a soft copy of the tender from the Internet
please either go through the User Guidance Manual or contact
our Online Tendering Support Team directly (during business
hours) by:
Telephone: 94 11 2350461 and 94 11 2350212
Email: e_proc@slt.com.lk |
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What if I need help
while submitting my electronic tender? |
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If you are having trouble downloading
the tender document from the Internet or uploading the tender
to the system please contact the Online Tendering Support Team
directly (during business hours) either by:
Telephone: 94 11 2350461 and 94 11 2350212
Mobile: 94 71 2768635 and 94 71 4755127
Fax: 94 11 2320538
Email: e_proc@slt.com.lk
If there are specific instructions or a point of contact on
the tender, please call that contact directly. |
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What if I don’t
submit my tender through the Internet before the closing time
of the tender? |
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Once the specified closing time
passes the Internet Submission System will not allow you to
submit your tender electronically and SLT will not accept submission
through other modes. |
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What are the benefits
in receiving/submitting tenders online? |
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Electronic or Online Tendering
carries out the same traditional tendering process in an electronic
form, using the Internet.
Using Online Tendering, you can:
- Receive speedy notification of the relevant tenders
- Receive/download tender documents online more conveniently
- Submit bids online
- Reduce paper and other related costs
- Amend your bid even minutes before submission any time up
to the tender closing time |
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How Secure is it? |
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The security features incorporated
in the application ensure that all activities are logged, allowing
authorized SLT personnel to keep track of all persons who access
the website. No unauthorized person is granted access to data
and all sensitive data is encrypted. In case of natural disaster
or in the unlikely event that the system crashes, the system
can be restored in the minimal possible time. |
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Process
Validation: The solution architecture is such
that even SLT administration are not granted permission
to view the commercial bid of any Bidder till the closing
date and time of the tender/commercial bid has lapsed.
All tenders are afforded maximum confidentiality until
the tender closing time.
Unauthorized Access: The system is installed
at the SLT iDC (internet Data Centre) and the entire solution
is protected by a firewall and intrusion detection system
that safeguards it against unauthorized access and hackers. |
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What is a Firewall? |
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A firewall is a set of related
programs, located at a network gateway server, which protects
the resources of a private network from users from other networks.
A firewall, working closely with a router program, filters all
network packets to determine whether to forward them toward
their destination. A firewall is often installed away from the
rest of the network so that no incoming request can get directly
at private work resources. |
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What is a Remote Secured
Database? |
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The Remote Secured Database is
similar to the remote server. The database is located in a secured
server, which is in a remote location. |
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Who are Hackers? |
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Hacking is an attempt to circumvent
or bypass the security mechanisms of an information system or
network by an unauthorized person. Persons involved in such
activities are called ‘Hackers’. |
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What is downloading
& uploading? |
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Using the internet or any kind
of network to transfer a particular file FROM the remote server
to another private or shared network is known as downloading.
Transferring particular files from a private or shared network
INTO the remote server is known as uploading. This can be done
programmatically or by using FTP. |
